Jaeyeong Nam is an Assistant Professor at Kyung Hee University in South Korea (Republic of Korea). Formerly, he was a Postdoctoral Associate at the Better Government Lab in the McCourt School of Public Policy at Georgetown University. His research focuses on regulation, citizen-state interactions, and administrative burden. Specifically, his research examines administrative rule, artificial intelligence, civic technology, public service delivery, and policy implementation. He utilizes survey and secondary data with a variety of cutting-edge quantitative and experimental research designs. His work has been published in the Public Administration Review, Journal of Technology Transfer, and Public Performance & Management Review.